Birkenstock USA is headquartered in California. We fulfill orders from our centrally-located warehouse in Kentucky. We only ship to the continental U.S., Alaska and Hawaii. We do not ship internationally.
We offer Free UPS Ground shipping on all orders in the U.S.
UPS SurePost will be utilized for continental U.S. deliveries to PO boxes.
Standard orders ship via UPS Ground and shipping time will vary based on your location. You can check the status of your order using the UPS tracking number in your shipping confirmation email, or by viewing order status in your account - if your order was placed using an existing account.
Eligible orders can be upgraded for expedited delivery:
- UPS 2 Business Day Select - $25 for all orders ($30 to Alaska and Hawaii)
- UPS 3 Business Day Select - $15 for all orders (not available in Alaska or Hawaii)
Shipping costs are non-refundable.
Please note it can take up to two full business days from the time you place your order online for it to be processed and ship from our warehouse. Please allow 7-10 business days from shipment for ground delivery. You will receive an email confirmation as soon as your order ships.