Welcome to BIRKENSTOCK customer service

Use the dropdown menus below to find the right contact.

Shop customers

You will find answers to the most frequently asked questions under FAQ. We recommend that you take a look there first, as you will likely find the answer to your question there.

Contact Birkenstock

If you do not find the answer, you can, of course, contact our customer service department by phone or send a message using the following contact form:

0044 (0) 2078 6217 25
At the local rate from a landline. Prices for cellphone calls may vary.
7am – 7pm Monday through Friday,
9am – 5pm Saturdays

Your message to Birkenstock

* Mandatory field

Specialist footwear retailers, suppliers and applicants

Contact Birkenstock

  • Questions about products: 0049 (0) 2683 9359 1100
  • Suppliers: 0049 (0) 2683 9359 1199
7:30am – 6pm Monday through Friday,
9am – 12pm Saturdays

Message through contact form