Skip Button
The product has been added to your shopping cart!
Frequently Asked Questions (FAQ)
Can I also place an order by phone, fax, or mail?
Unfortunately, it is currently not possible to place orders with BIRKENSTOCK by phone, fax, or mail. Our customer service team will be happy to help if you have any questions regarding an online order, a complaint, or a return.

You can also shop at a BIRKENSTOCK store. You will find our store finder here: Storefinder.

Can I cancel or amend my order?

Can companies place orders with you?

Why haven’t I received confirmation of my order?

Do I need a customer account to place an order?

What happens once an order is completed?