Are returns free of charge?
Returns are free with us.
Please use our returns portal to register your return and download your returns label quickly and easily.
How do returns work?
How do I get a refund for the returned items?
Can I get an exchange?
How much time do I have to return the items?
How long does the refund normally take?
I have purchased a BIRKENSTOCK product from another retailer (domestic or international; online or offline); can I return them to you?
Can I return items that I have bought from the BIRKENSTOCK online shop at your physical retailer store, and vice versa?
Please use our returns portal to register your return and download your returns label quickly and easily.