Can I return items that I have bought from the BIRKENSTOCK online shop at your physical retailer store, and vice versa?
If you would like to return a BIRENSTOCK product purchased in our online shop, please use our returns portal to register your return and to download the repaid return label quickly and easily.
How do returns work?
How do I get a refund for the returned items?
Can I get an exchange?
How much time do I have to return the items?
How long does the refund normally take?
Are returns free of charge?
I have purchased a BIRKENSTOCK product from another retailer (domestic or international; online or offline); can I return them to you?
