FAQs - Ordering

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< FAQs / Ordering

Ordering

How can I check my order status?

Can I cancel my order?

Can I change my order?

Can I update my shipping address after I place an order?

I did not receive a notification that my order has shipped or that tracking is available.

Can I expedite shipping after I place an order?

Can I ship my order to multiple addresses?

Why was my order canceled?

How do I view my cart?

How do I delete something from my cart?

I have just placed an order and see the item is now discounted on Last Chance. Can I get a price match?

Help & contact

By email:

info@support.birkenstockusa.com

By Livechat:

(Monday - Friday, 9am - 9pm EST)

By phone: (844) 505-4055

(Monday - Friday, 9am - 9pm EST)