Why am I not able to select "payment against invoice"?
Sometimes, payment via invoice is not possible. This can have the following reasons:
In such a case, we will gladly offer you the opportunity to change the payment method to cash on delivery. This way, we can continue to process and deliver the order.
What payment methods are available?
Payment against invoice – when do I have to transfer the amount by, and where to?
- Invoice and delivery address are different. This does not concern cases where the invoice and delivery address deviate because you are located in a EU member state other than the state of the country-specific online shop.
- You chose a DHL Packstation (DHL collection point) as the delivery address.
In such a case, we will gladly offer you the opportunity to change the payment method to cash on delivery. This way, we can continue to process and deliver the order.
