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FREQUENTLY ASKED
QUESTIONS (FAQ)

What Are the Shipping Costs?

Standard delivery with Hermes​
From an invoice total of 120,00 €, we will charge no shipping fees. If the order sum is below 120,00 €, we will charge shipping fees in the amount of 4,95 €. Members benefit from free standard shipping on all orders.​

Standard delivery with DHL​
From an invoice total of 120,00 €, we will charge no shipping fees. If the order sum is below 120,00 €, we will charge shipping fees in the amount of 5,95 €. Members benefit from free shipping on all orders. ​

Premium delivery with DHL (Premium)​
For a premium delivery we charge 9,90 € as shipment costs.

How long will it take for my order to arrive?

Do you ship internationally?

How do I track my online order or find the delivery status and tracking numbers?

Can I ship to multiple addresses?

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