Shipping & Delivery
In addition to a unique shopping experience in the BIRKENSTOCK online shop, we also offer quick and convenient shipping of your order.
Shipping method and durationYou choose:
- Working with UPS, we generally deliver your order 3 to 5 business days after you submit your order. We will inform you by email when your package leaves our warehouse.
- With UPS, you have the option of express delivery. If you place your order with us before 2 p.m. CET Monday to Thursday, you will receive your items on the next workday. Unfortunately, no deliveries are made on public holidays. In this instance, you will receive your order on the next workday after the public holiday. You will receive a shipment tracking link once your order has left the warehouse.
- The following special circumstances apply on 20 December 2018: Orders placed on this day must be submitted by 10 a.m. CET to ensure that the items can be delivered to you on the next work day. Please bear this in mind if you want our products to reach you in good time for Christmas.
- Standard shipping
Shipping is free of charge for invoice totals of Kč 2000.00 or more. We charge Kč 150.00 for orders of less than Kč 2000.00.
- Express shipping
We charge a Kč 675 shipping fee for express deliveries – irrespective of the value of the order.
Invoice and delivery addressYou can specify an address other than the invoice address for delivery of your order. First enter your invoice address for the order. Then click on the 'Enter different delivery address button'.
The only payment option for which a different delivery address is not possible is purchase on account.
Delivery within Czech RepublicPlease note than we can only deliver orders submits to birkenstock.com/cz-en to addresses within Czech Republic.
Know where your items are at all times!If you have registered with us, you can view and track your orders under 'My account'.
We’ll also send you a package tracking link in the shipping confirmation. So you’ll be able to track your package at all times. It can take up to 24 hours before UPS activates this link after we send your package.