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Frequently Asked Questions (FAQ)
Do you ship internationally?
When you visit our website at, you have the option of selecting the page for your preferred country, which might be different to your country of residence. You can click on a particular country’s site to be redirected and order your goods there. Deliveries can only be made to addresses in the chosen country.

Each country has its own BIRKENSTOCK distribution network. The international shipping of individual pairs of shoes has a considerable environmental impact and therefore does not meet our sustainability principles.

How long will it take for my order to arrive?

How do I track my online order or find the delivery status and tracking numbers?

How much is shipping and handling?

Can I ship to multiple addresses?