Shipping & Delivery
In addition to a unique shopping experience in the BIRKENSTOCK online shop, we also offer quick and convenient shipping of your order.
Shipping method and durationYou choose:
Working with UPS, we generally deliver your order 4 to 6 business days after you submit your order. We will inform you by email when your package leaves our warehouse.
- With UPS, you have the option of express delivery. If you place your order with us before 2 p.m. CET Monday to Thursday, you will receive your items on the next workday. Unfortunately, no deliveries are made on public holidays. In this instance, you will receive your order on the next workday after the public holiday. You will receive a shipment tracking link once your order has left the warehouse.
- Standard shipping
Shipping is free of charge for invoice totals of EUR 80 or more. We charge EUR 9.95 for orders of less than EUR 80.
- Express shipping
We charge a €25 shipping fee for express deliveries – irrespective of the value of the order.
Invoice and delivery addressYou can specify an address other than the invoice address for delivery of your order. First enter your invoice address for the order. Then click on the 'Enter different delivery address button'.
The only payment option for which a different delivery address is not possible is purchase on account.
Delivery within CroatiaPlease note than we can only deliver orders submits to birkenstock.com/hr to addresses within Croatia and only to customers with a Croatian invoice address.
Know where your items are at all times!If you have registered with us, you can view and track your orders under 'My account'.
We’ll also send you a package tracking link in the shipping confirmation. So you’ll be able to track your package at all times. It can take up to 24 hours before UPS activates this link after we send your package.