How can I recognize a fake BIRKENSTOCK website?

< FAQs / Product & Stock / How can I recognize a fake BIRKENSTOCK website?

To avoid purchasing counterfeit items, always buy directly from www.birkenstock.com, official BIRKENSTOCK stores, or authorized retailers. Be cautious of websites with unusual URLs, unrealistic prices, poor design, or unclear contact details. Unfortunately, due to the popularity of our shoes and styles, many fraudulent sites offer counterfeit products. We’re committed to fighting the proliferation of these sites and protecting our customers, but please note that we are not responsible for any purchases made on fraudulent websites.

Here are some warning signs to help you identify genuine BIRKENSTOCK products:

Website URL: Official BIRKENSTOCK websites use ".com" and country-specific subdirectories. Be wary of URLs with strange endings or misspellings.
Website Design: Authentic BIRKENSTOCK sites and authorized retailers have professional designs, with high-quality images and no grammar errors.
Prices: Be cautious of drastically lower prices or continuous large discounts, as BIRKENSTOCK only offers such deals occasionally.
Contact Information: Genuine websites provide clear contact details, including phone numbers and addresses. Limited contact info is a red flag.
Secure Payment Methods: Always shop on sites with secure payment options and HTTPS connections.
Return Policies: Official sites have transparent return policies. Vague or overly complicated processes could indicate a counterfeit site.
Authorized Retailers: Check the BIRKENSTOCK's list of authorized retailers to confirm the legitimacy of a store.