CONTACT US
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FIND QUICK ANSWERS
You’ve got a question? Then we kindly ask you to visit FAQ page first. There you can find quick answers to frequently asked questions.
CONTACT US
How to contact us - for online shop customers
You did not find an answer on our FAQ page or you need some personal assistance? Then our customer service is happy to help you. Use the contact form below or simply call us:
Dear BIRKENSTOCK Customer,
Due to our annual stocktaking, we are currently unable to process your return in the usual speedy fashion.
Please bear with us.
At the local rate from a landline. Prices for cellphone calls may vary.
7am – 7pm Monday through Friday
9am – 5pm Saturdays
9am – 5pm Saturdays
Your message to Birkenstock
How to contact us – for store customers, retailers, suppliers and job applicants and for questions about the BIRKENSTOCK brand
Questions about products:
6:30am - 5pm Monday through Friday
Suppliers:
6:30am - 5pm Monday through Friday