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FREQUENTLY ASKED
QUESTIONS (FAQ)

What Are the Shipping Costs?

Standard shipping with Correos​
Shipping is free of charge for invoice totals of 120,00 € or more. We charge 4,95 € for orders of less than 120,00 €. Members benefit from free standard shipping on all orders. ​

Express shipping with UPS​
We charge a 15,00 € shipping fee for express deliveries – irrespective of the value of the order.

How long will it take for my order to arrive?

Do you ship internationally?

How do I track my online order or find the delivery status and tracking numbers?

Can I ship to multiple addresses?

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