FAQ

Please note the following information on caring for your BIRKENSTOCK products.

Fabric upper

• Light soiling: wipe the shoes with a damp sponge or cloth and leave them to dry at room temperature.
• Heavy soling: wipe the shoes with a damp sponge and soapy water (lots of soap, little water). Then stuff the shoes with newspaper and leave them to dry at room temperature for at least 36 hours.

Birko – Flor

• Depending on the degree of soiling, wipe with a dry or damp lint-free cloth. No shoe polish is necessary.

Nubuck leather/suede

• You can remove dirt and dust with a standard rubber nubuck brush and/or a lint-free cloth.
• You should regularly nap the upper with a rubber nubuck brush and leave the shoes to dry at room temperature in order to retain their absorbent properties.
• Treat the product regularly with a colorless waterproofing spray.

Smooth leather

• You can remove dust and dirt with a lint-free cloth.
• Scratches can be smoothed out with conventional shoe polish.
• In the event of salt and water stains, start by leaving the shoes to dry fully at room temperature and then wipe away the stains with a damp cloth. If necessary, smooth over with shoe polish in the same color as the leather.

Oiled leather

• The fibers can be straightened with the rubber side of a nubuck brush.
• Treat the oiled leather on an alternate basis with standard leather wax and leather grease as per the manufacturer’s instructions. Always apply care products extremely sparingly.
• Individual water and grease stains, as well as scratches, can be removed by rubbing the leather with the ball of the hand.
• Only remove dust with a lint-free cloth.