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Please consider possible delays in delivery due to a high volume of orders

Get your order in time for Christmas
To make sure that your Christmas shopping arrives on time, place your order via UPS by 18 December

For a relaxing Christmas
Buy Christmas presents risk-free: we are offering a right to return which has been extended to 31 January 2023 for all items ordered between 29 November and 31 December 2022.
You’ve got a question? Then we kindly ask you to visit FAQ page first. There you can find quick answers to frequently asked questions.


How to contact us - for online shop customers

You did not find an answer on our FAQ page or you need some personal assistance? Then our customer service is happy to help you. Use the contact form below or simply call us:

At the local rate from a landline. Prices for cellphone calls may vary.

8am – 8pm Monday through Friday
10am – 6pm Saturdays

Your message to Birkenstock

How to contact us – for store customers, retailers, suppliers and job applicants and for questions about the BIRKENSTOCK brand

Questions about products:

7:30am - 6pm Monday through Friday

Message through contact form