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FREQUENTLY ASKED
QUESTIONS (FAQ)

Why haven’t I received confirmation of my order?

If you haven’t received an order confirmation email, please check your junk or spam folder, especially if you use a Hotmail or Live account.

If you still can’t find it, our customer service team will be happy to assist you. You can find our contact details in the Contact Us section.

Can I cancel or amend my order?

Can I also place an order by phone, fax, or mail?

Can companies place orders with you?

Do I need a customer account to place an order?

What happens once an order is completed?

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