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FREQUENTLY ASKED
QUESTIONS (FAQ)

How do I track my online order or find the delivery status and tracking numbers

If you have registered with us, you can view and track your orders under 'My account'.

We’ll also send you a package tracking link in the shipping confirmation. So you’ll be able to track your package at all times. It can take up to 24 hours before DHL activates this link after we send your package.
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