How long does the refund normally take?
Typically, it may take up to 14 days from the time your return is handed over to the shipping company for the refunded amount to be credited to your account.
How do returns work?
How do I get a refund for the returned items?
Can I get an exchange?
How much time do I have to return the items?
Are returns free of charge?
I have purchased a BIRKENSTOCK product from another retailer (domestic or international; online or offline); can I return them to you?
Can I return items that I have bought from the BIRKENSTOCK online shop at your physical retailer store, and vice versa?
- For PayPal payments, refunds may take up to 5 additional business days after authorization.
- For credit card payments, refunds may also take up to 5 additional business days after authorization.
