Are returns free of charge?
Yes, returns are completely free. Please use our Online Return Center (ORC).
How do returns work?
How do I get a refund for the returned items?
Can I get an exchange?
How much time do I have to return the items?
How long does the refund normally take?
I have purchased a BIRKENSTOCK product from another retailer (domestic or international; online or offline); can I return them to you?
Can I return items that I have bought from the BIRKENSTOCK online shop at your physical retailer store, and vice versa?
