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Frequently Asked Questions (FAQ)
Where can I redeem promotional codes/voucher?
If you have a promotional code or a voucher, you can redeem it in your shopping cart. Below the items you wish to order, you will find a text box where you can enter your code. Please click on "Apply", and your discount will be applied immediately.

Please note that some promotional codes and/or gift certificates may only be valid subject to certain conditions (e.g. a minimum order value) and may not be valid in combination with other promotions.

In the event that your code/gift certificate does not work or if you receive an error message, please get in touch. In the "Contact Us" section of our website, you will find the telephone number of the BIRKENSTOCK customer service.