RETURN POLICY
BIRKENSTOCK.COM/CA RETURNS
- Products purchased on www.birkenstock.com/ca must be returned online at www.birkenstock.com/ca/returns. They cannot be returned to a Birkenstock store or authorized retailer.
- Footwear and accessories may be returned or exchanged, in original purchase condition and packaging, within 30 days of delivery with the exception of Last Chance items. Last Chance items are final sale and cannot be returned or exchanged. All returns are subject to inspection. All packages, including original containers, must be unmarked and not defaced in any manner.
- If you would like to return an item, please go to www.birkenstock.com/ca/returns and follow the instructions. Last Chance items are final sale and cannot be returned or exchanged.
- After inspecting your return, we will issue a credit for the merchandise (including any applicable sales tax) to the original payment method used. Any shipping charges from your order will not be refunded. Please allow 2-3 weeks for the processing of your refund.
- Products purchased from a Birkenstock authorized retailer or another online retailer cannot be returned online at www.birkenstock.com/ca or at a Birkenstock store. Please contact the authorized retailer directly for information on their return policy.
RETURN POLICY
Items may be returned in original purchase condition and packaging within 30 days of delivery, with the exception of Last Chance items. Last Chance items are final sale and cannot be returned or exchanged. A Last Chance item can be identified by having a struck-thru base price, with a reduced price adjacent.