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CONTACT US
We are happy to help you

FIND QUICK ANSWERS
FIND QUICK ANSWERS
You’ve got a question? Then we kindly ask you to visit FAQ page first. There you can find quick answers to frequently asked questions.

CONTACT US

How to contact us - for online shop customers

You did not find an answer on our FAQ page or you need some personal assistance? Then our customer service is happy to help you. Use the contact form below or simply call us:

Dear BIRKENSTOCK Customer,

Due to our annual stocktaking, we are currently unable to process your return in the usual speedy fashion.

Please bear with us.

At the local rate from a landline. Prices for cellphone calls may vary.

9am – 9pm Monday through Friday
11 am – 7 pm Saturdays

Your message to Birkenstock

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How to contact us – for store customers, retailers, suppliers and job applicants and for questions about the BIRKENSTOCK brand

Questions about products:

8:30am - 7pm Monday through Friday

Suppliers:

8:30am - 7pm Monday through Friday

Message through contact form