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@birkenstock.com
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CONTACT OUR CUSTOMER SERVICE

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We’re currently experiencing a technical issue preventing some customers from receiving order confirmation emails and gift cards.

Order confirmations: Please wait up to three business days; you should receive a shipping confirmation email once your order has been shipped. If that is not the case, please reach out to customer service using the contact form below.

Gift cards: If you haven’t received your gift card, please contact our customer service team using the contact form below — we are happy to resend it to you.

Thank you for your patience!

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