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FREQUENTLY ASKED
QUESTIONS (FAQ)

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FAQs
Faults and repairs
Can I get my BIRKENSTOCK product repaired? If so where?

Can I get my BIRKENSTOCK product repaired? If so where?

Please note that due to customs constraints, we are unable to offer repairs for our Birkenstock products. We recommend contacting your local shoe repairer.

I bought a BIRKENSTOCK product online and it is defective, how do I proceed?

I bought a BIRKENSTOCK product in a shop and it is defective, can I return it to you?

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