Please note that it can take up to 7 business days for the return to arrive at the warehouse. After processing your return, it can take up to 10 business days for your bank to issue the credit.

If you have any questions, please reach out to our customer service team:

Email: info@support.birkenstockusa.com
Phone: (844) 505-4055 (toll-free)
Monday-Friday, 9am - 9pm EST