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FREQUENTLY ASKED
QUESTIONS (FAQ)

Do I need a customer account to place an order?

No, you don't need a customer account – you can place an order as a guest.

But if you create an account, it includes exclusive benefits:

  • Member-only products
  • Early access to sales and product launches
  • Birthday surprise
  • Early notification of “back in stock”
  • Invitations to exclusive events & experiences


  • Sign up today to get these benefits!

    Can I cancel or amend my order?

    Can I also place an order by phone, fax, or mail?

    Can companies place orders with you?

    Why haven’t I received confirmation of my order?

    What happens once an order is completed?

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