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Frequently Asked Questions (FAQ)
I do not have the gift card that I used for payment. What do I do?
If you have returned your item, the refund has already been issued. We ask that you please contact the gift card company for further assistance, as they now have the funds. If you have not returned your purchase yet we can offer an exchange of equal value. Please contact our customer service team here.



What is your return policy for footwear?

How long does it take to receive my refund?

My CC has been canceled/expired, how do I get my refund?

I only received a refund for one of my items.