Do you have any questions about the gift certificate?
We have compiled the most important answers to frequently asked questions.
Where can I redeem the gift certificate? Can I use the gift certificate in other countries?
The BIRKENSTOCK email gift certificate is only
valid
online or in the German Birkenstock online shop (www.birkenstock.com/de-en
and www.birkenstock.com/de).
How to purchase a gift certificate
You select the design of the gift
certificate,
write a personal message and choose a value between €25 and €200. After the
purchase, we
will email the gift certificate either to you or to the person receiving the gift.
The
activation of the gift certificate may take up to 24 hours.
How to redeem the gift certificate
Simply enter the gift certificate code
as your
method of payment when placing your order. You may redeem more than one Birkenstock
gift
certificate. Gift certificates purchased online may only be used for items in the
Birkenstock online shop (www.birkenstock.com/de-en
and www.birkenstock.com/de),
but
may not be used to buy other gift certificates.
You would like to use the remaining balance at a later point?
The gift
certificate and
its balance may be redeemed until the end of the third year after the year in which
the gift
certificate was purchased.
Other questions
It may take up to 24 hours to activate the gift
certificate code. You can find our conditions applying to gift certificates here.