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Frequently Asked Questions (FAQ)
What are member benefits?
As a BIRKENSTOCK Member, you’ll enjoy free ground shipping on full-price purchases* plus early access to highly coveted, limited-edition styles. Members also get an extra 10% off select Last Chance styles.

Once registered, you’ll get access to a custom dashboard, where you can view your order history, check the status of your package and easily initiate a return.

To register for a free member account, please visit the registration page.

*Last Chance and sale items are excluded from free ground shipping.

How do I set up an account?

What does the "Members Only" indicator on the product page mean?

How do I reset my password?

How do I sign up for Birkenstock emails?