How do returns work?
Once you have received an item, you can return it to us free of charge within 30 days. Simply follow these steps:1. Register your return here
2. Select the items which you would like to return and indicate a reason for your return. You can then choose your preferred carrier.
3. Generate your QR code or print the return label.
4. Pack the items and preferably use the original packaging.
5. Hand the package over to the carrier and track the status of your return by email.
WHAT HAPPENS NEXT?
Your package will be delivered to our warehouse and will be reviewed there. If you have already paid for the item(s), we will refund the amount via the original payment method.