Skip to Content Skip to Footer

Our brands

Enable Accessibility

Members only: select bundles at a special price Shop fall collection

A complimentary members pouch awaits you. Shop Now

You're almost on the list. Unlock Member-only styles

When the colors turn, so does style. Shop fall collection

This just in, your new obsession. Explore new arrivals

How long does the refund normally take?

Typically, it may take up to 14 days from the time your return is handed over to the shipping company for the refunded amount to be credited to your account.

  • For PayPal payments, refunds may take up to 5 additional business days after authorization.
  • For credit card payments, refunds may also take up to 5 additional business days after authorization.

Similar questions

How do returns work?

How do I get a refund for the returned items?

Can I get an exchange?

How much time do I have to return the items?

Are returns free of charge?

I have purchased a BIRKENSTOCK product from another retailer (domestic or international; online or offline); can I return them to you?

Can I return items that I have bought from the BIRKENSTOCK online shop at your physical retailer store, and vice versa?

Back to top